Studio›Services›ecommerce›e commerce conversion rate…
Apply
Frame 01 · Cover
page.coverv.26
Service · Ecommerce

More of the traffic you already pay for, buying.

KreativeHub runs ecommerce conversion rate optimisation for medium and enterprise stores. We find where shoppers stall on product pages, in the cart and at checkout, then run structured A/B tests that lift conversion rate (CVR) and revenue per session, so the traffic you already have turns into measurably more orders.

demand-index.livesnapshot
+78%Y/Y client growth
3.4×Median ROAS · paid
98%Retention · cumulative
−34%CPL · B2B engagements
LIVE

Measured in pipeline, not pageviews. Senior operators only. Five clients per quarter, capped on purpose.

— studio note
Frame · Notes

The cheapest growth is the orders you are already losing

Most stores chase more traffic when the faster win is sitting in front of them. If your conversion rate is two percent, ninety-eight out of every hundred visitors leave without buying. Recover even a fraction of them and every channel you run, paid or organic, returns more for the same spend.

Conversion rate optimisation (CRO) is the discipline of finding and removing the reasons people do not buy. Unclear product pages, a cart that surprises people with delivery costs, a checkout that asks for too much, a mobile experience that fights the thumb. We diagnose where the money leaks, then prove the fix with controlled tests rather than opinion.

We work as an extension of your team and judge every change on revenue, not clicks. CRO sits inside a wider system: it compounds with average order value work, retention across email and SMS and ecommerce SEO, all anchored by the ecommerce hub. Start with a free audit.

Frame · Manifesto · 3 positions
// the position

Where the orders leak out

pos.the01
01

The checkout is where money is made or lost

Roughly seven in ten carts are abandoned, and most of that happens at checkout. Surprise delivery costs, forced account creation, a long form on a small screen, too few payment options. We strip the friction step by step, add the trust signals that reassure a wavering buyer, and rebuild the flow around the smallest number of decisions it takes to pay.

pos.product02
02

Product pages that answer the real objection

A product page converts when it removes the doubt that stops the click. We make the value obvious above the fold, surface reviews and delivery information where the decision actually happens, and clear the practical worries about sizing, returns and stock. The add-to-cart button should feel like the easy next step, not a leap of faith.

pos.mobile03
03

Mobile is the majority, so it leads the brief

Most ecommerce traffic now arrives on a phone, and it usually converts worse than desktop. We treat mobile as the primary experience, not a shrunk-down version of the desktop site. That means thumb-reachable actions, fast-loading pages, and a checkout that works one-handed on a train, because that is where a large share of your revenue is decided.

Frame · Capabilities · 6 pillars
// capabilities

What our CRO work covers

The conversion work that turns existing traffic into more orders.

See how CRO fits the full ecommerce system
  • 01

    Cart and checkout recovery

  • 02

    Checkout flow and payment options

  • 03

    Mobile conversion experience

  • 04

    A/B and multivariate testing

  • 05

    Trust signals and social proof

  • 06

    Page speed that protects conversion

Frame · Method · 4-phase flow
// a repeatable rhythm

How we run a CRO programme

phase.01
01

01. Diagnose the drop-off

We combine analytics, session recordings, funnel data and heatmaps to find exactly where shoppers leave and why. Before we touch the tracking, we make sure the numbers can be trusted, because optimising against data that over-reports just scales the waste.

phase.02
02

02. Build the hypotheses

Every opportunity becomes a clear hypothesis: what we expect to change, for whom, and what it is worth if it works. We size each one by likely revenue impact against effort, so the highest-value tests run first instead of the easiest ones.

phase.03
03

03. Test with real rigour

We run controlled A/B and multivariate experiments and let them reach significance before calling a result. A test that loses still pays: it tells us what your customers do not respond to, which sharpens the next round.

phase.04
04

04. Ship and compound

Winning variations go live for good, and we feed the learning back into the next cycle. Small, repeatable gains stack on top of each other and on top of your traffic, so the conversion rate keeps climbing quarter on quarter.

Frame · FAQ · 7 questions
// honest answers

CRO questions, answered

Every question we get asked on first calls. Answered in writing — decide before you book.

It depends heavily on your sector, price point and traffic mix, so beware of anyone quoting a single magic number. Across ecommerce, two to three percent is common, and many stores can reach four percent or more once the obvious friction is gone. The figure that matters more is your own trend: a store improving its conversion rate month on month is worth more than one chasing someone else's benchmark.
Traffic is the expensive lever. You pay for every extra session, and a store that converts poorly simply costs more to feed. Conversion rate optimisation lifts the value of the traffic you already have, so the same paid and organic spend returns more orders. In practice CRO and traffic work together: better-converting pages also earn more from every search and paid visit.
The quick friction fixes, such as a clearer checkout or removing forced account creation, can move conversion within thirty to sixty days. A proper testing programme compounds over a quarter as winning variations stack up. We will tell you the realistic timeline for your store on day one, based on your traffic volume, because low-traffic stores need longer for tests to reach significance.
Statistical testing needs enough visitors and conversions to reach a confident result, so very low-traffic stores cannot A/B test everything. When volume is thin, we lean on qualitative methods such as session recordings, user testing and best-practice fixes, and we test fewer, bigger changes rather than minor tweaks. We are honest about what your traffic can and cannot prove.
Both, depending on your setup. We can implement changes directly, or work alongside your developers by writing clear tickets and reviewing the build. Most medium and enterprise clients want us in the detail with their team, so changes ship correctly and tests are set up properly rather than producing results nobody can trust.
Yes. We are platform-neutral and work across Shopify, BigCommerce, Magento, commercetools and custom stacks. The mechanics of conversion, such as reducing checkout friction, answering objections and building trust, behave the same way wherever your store is built. Shopify conversion rate optimisation is common for us, but the method does not depend on the platform.
We tie every test to revenue, not soft metrics like clicks or time on page. That means trustworthy tracking first, then measuring each experiment against orders and revenue per session, with enough sample size to be confident the result is real rather than noise. If a change cannot be shown to move revenue, we do not claim it as a win.
Send the studio a brief
Frame · Apply · new file
apply · q2-2603/05 open
Three slots remain · Q2 ’26

Find out where your store leaks orders

Tell us where conversion feels stuck, whether that is product pages, the cart or checkout, and we will run a free audit that shows the highest-value fixes for your store, ranked by likely revenue impact, before you commit to anything. Senior team, full transparency, no fixed packages.

01taken02taken03open04open05open